Enter Heart - FAQ - Help Centre - Shipping - Returns

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Help Centre

Frequently Asked Questions

Can I buy items individually?

Can I have the greeting card message handwritten?

I’d like to place a corporate / bulk order of ten or more gift boxes.

What is your jewellery made from?

How and where is your jewellery made?

How do I place my order?

What if the recipient wants to return or exchange their gift?

What are my delivery options?

What if my order arrives later, or doesn’t arrive at all?

What payment methods do you accept?

Where do you ship?

Can I track my package?

How will the item be packaged?